When you book your appointment, you are holding space on our calendar that is no longer available to our other clients. If cancellation is necessary, we require that you call at least 24 hour in advance. Appointments are in high demand, and your advanced notice will allow another patient access to that appointment time.

Grooming service time and costs vary for each guest dependant on breed, size, and coat type. our grooming team will do their best to provide you an estimate for both price and time when you arrive at the salon for your appointment. We will contact you by text message or phone call when your dog is ready to be collected.

Puppies / Kittens must have completed all their 3 times vaccinations10 days prior to their first appointment. If your pet has a medical condition please inform the groomer before getting groom. Please Note due to reasons of safety of our employees and your pets, we do not groom dogs/cats that show a sense of being too aggressive or overstress.